Flower Ordering & Delivery FAQs

Please contact us with your delivery address and required time before ordering. We will check whether a same-day delivery is available for your request.

We deliver across Melbourne. Send us the suburb and postcode so we can confirm coverage and the delivery fee.

The delivery fee depends on the destination. Contact the Sisu Flower team to confirm the cost for your address.

Please contact us first with the venue address, recipient details and any required arrival time. For hospitals, include the ward or reception details where available.

Tell us your preferred colours, style and budget. Our team can discuss a suitable arrangement and flower availability.

Let us know the message you would like to accompany your flowers when arranging your order.

Flowers are natural and seasonal. Ask our team about the varieties and colours available for your selected design.

Contact us to arrange collection from 197 Chapel Street, Prahran VIC 3181 and confirm a suitable pickup time.

Start with a clean vase, fresh water and trimmed stems. Keep flowers cool and check the water daily. Read our complete flower care guide for bouquets, flower boxes and dried flowers.

Yes. Share your date, venue, colour palette and budget so we can discuss availability and your floral plans.

Contact us as soon as possible with your order number. Changes depend on whether preparation or delivery has already started.

Please contact us promptly with your order number, a description of the issue and clear photos so our team can assist.